(Senior) Account Manager (资深)客户经理     

10K-20K/月      上海  |  5-10年  |  本科  |  2024-09-03 17:18
职位诱惑:“WPP旗下4A广告公司”
职位描述
The Company:

Hogarth is the Global Content Experience Company. Part of WPP, Hogarth partners with one in every two of the world’s top 100 brands including Coca-Cola, Ford, Rolex, Nestlé, Mondelez and Dyson. With a breadth of experience across an extensive range of sectors, Hogarth offers the unrivaled ability to deliver relevant, engaging, and measurable content across all channels and media - both established and emerging.
The number of channels at our fingertips; the need for speed; and the drive for mass personalization, all mean that brands need different solutions.
Our global team of over 6,000 craft and technology experts brings together creative, production and innovation to help clients navigate this exciting and ever-changing world of today’s content experience.

Key Responsibilities:

1. Client Management
• Immerse yourself in the client's brand and offering
• Ensure understand client’s requests and expectation
• Proactively communicate with clients to get feedbacks or information needed to ensure that projects are run well
• Ensure clients understand agreed workflows and manage them through the process
• Set and manage client expectations deliverables and timeframes
• QC all the outputs before sending to clients and ensure all the works delivered to client are on brief and in good quality

2. Project Management
• Can independently lead or manage different types of works
• Understand client’s expectation on work quality and prepare clear briefs to internal teams
• Co-ordinate between all relevant parties - internal (Print, Broadcast, Creative and Digital etc.) and external (Clients, agencies, 3rd parties, freelancers) where necessary to ensure things get done
• Consistently deliver against all contractual obligations include SLAs and KPIs

3. Team Management
• Assist Team Leader to coach/ guide/ motive junior team member, improve team performance
• Distribute works according to team mature and client needs, QC team’s work when necessary
任职要求
Requirements:

• 5+ years' managing and servicing international accounts, team management experience is needed
• Experience working in BTL, Packaging, Social Content, Retail and/or print production
• Strong time management/prioritization skills
• Can do attitude and an ability to work under pressure
• Attention to detail, analytical thinking ability and passion for the work are essential
• Good written and verbal skills in English is a plus

Hogarth Values:

Heart and Soul: We love what we do. We bring energy and enthusiasm to all our work. We push boundaries, we are never satisfied and always want to find a better way.

Hands On: We don’t wait for things to happen, we get on with it. We are pragmatic and don’t have an ego. We do what it takes to get the job done to the highest standards.

Honest: We are straightforward, constructive and speak openly and clearly. We operate with integrity and live up to our promises.

Happy Family: We enjoy working together. We look out for our colleagues. We are supportive and collaborative across all our teams. Even when things get tough, we don’t lose perspective or our sense of humor.

Hungry: We are an inquisitive community. We want to create an environment which inspires ourselves and others to be better. It is important to continuously challenge ourselves and our ways of working. We aim to provide staff with the opportunities to develop and learn.

关于Hogarth

如果创意是灵魂,执行则是血肉;联合最顶级创意,只做最专业的执行。

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Hogarth

上海 |  100-500人

营销代理商
职位地址
上海市静安区恒丰路399号达邦协作广场1101室