Account Manager 客户经理     

18K-25K/月 · 14薪      上海  |  5-10年  |  本科  |  2023-12-15 14:21
Link between senior agency management, senior clients and account staff
Drives day-to-day client management, team development and maintains high-profile influential relationships
Manages, motivates and develops their team members
Drives the strategic O2O MarCom planning process, ensures that plans integrate with other MarCom plans in client organization, and proactively adapt plan to reflect change to business and market
Initiate regular contact with business press and other senior-level influential
Oversee team’s service to industry influentials
Manage client satisfaction. Hold regular meetings and/or maintain regular phone or written contact to keep key clients apprised of NOOK’s value, address issues that appear and solicit feedback from clients, and assess PR/Digital results against client expectations. Manage the development of client scorecards and resulting actions
When called for, manage crisis communications. Anticipate potential challenges and develop a plan to put forth appropriate positioning to minimize negative perception
Forecast, propose and track budgets. Manage single or multiple accounts in the client(s) budget
Minimum 5 year of experience in Account Management
Minimum of 2 years individual and team management experience, including experience developing a team
Minimum of 3 years project management and execution experience, including developing plans, client management, launch strategies, product positioning, pitching stories to the media, negotiation, budget responsibility, media training, messaging and creative tactical ideas
Excellent writing skills and proficiency in Microsoft Office and Keynote
Strong interpersonal skills and communication skills
Proactivity and curiosity, hands-on, solution-driven
Initiator, innovator with entrepreneurial spirit
Proficiency in both written and spoken English
Demonstrated creative and strategic mindset
Pitched new business





上海 |  10-50人