Client Success Account Manager     

8-15k/月      上海 |  1-3年 |  2018-01-31 10:32
If you are .....
- Passionate about digital and social media and what it can to shape business?
- Curious about fast-track career path into management?
- Interested in working in a young, fun, cooperative yet competitive team with passionate entrepreneurship and start-up mindset?

Then keep reading...

The Role:
- You will be responsible for driving engagement for the entire client life-cycle, including client onboarding session, Meltwater service adoption, report consulting, and executive business review.
- Understand clients’ need, create and maintain business value, provide suggestion to C-level executives and key influencers to get renewal procedure done smoothly.
- Identify and run up-sale and cross-sale opportunities, working with growth team to expand clients’ portfolio.
- Develop strong business acumen to effectively advise clients across many industries and business lines

We focus on equipping candidates for a career in the technology business. We teach business development; personal development and we offer an accelerated career path to our employees who show the highest potential.

The program has three phases, with the speed of how quickly your progress between the three determined by how quickly you master them;

- Account Manager: Learning account management, support, client engagement, how to pitch, negotiate, renewal, and sell
- Senior Account Manager: People management, client engagement, and adoption, sales
- Managing Director: Running a multi-million USD portfolio of clients with full P+L responsibility

In return, we provide a fun, ambitious and international working environment with a proven track record of developing top talent.

This is part of the management training program which all Meltwater managers and senior executives have been developed through. It is designed to prepare each candidate for a career where they can contribute to our international organization’s expansion across the Asia Pacific.
Your Ideal Qualitications
- University Degree of any disciplines with strong academic results
- Fluent in written and spoken English and Mandarin
- International exposure for work or study would be ideal
- A passion for consultative sales, client facing duties, online and digital media
- Exceptional communication and interpersonal skills
- A positive, driven, self-starter with natural leadership qualities
- A proven ability to exceed expectations or targets in school or extra-curricular activities
- Candidate with ambitious internships experience or relevant professional experience in startup, digital, marketing agency would be highly preferred





上海 |  50-100人