Account Manager     

14K-25K/月      上海  |  3-5年  |  本科  |  2023-12-21 11:46
An exciting opportunity of leading the digital strategy team and working with the BD team, attending briefings, leading strategy sessions, build strategy and content for our clients communities; you will be using your knowledge and insight of the Chinese digital landscape to help our clients …
In the same time, the AM serves as the primary business contact for the client and is responsible for client satisfaction. The AM is expected to consistently provide excellent customer service to accounts, as well as represent client needs and goals within the organization to ensure quality. The AM will should build relationships with clients to encourage new and repeat business opportunities.

• General coordination and execution of account activities
• Aiding in digital strategy planning and activation
• Day to day client liaison
• Manage vendor relationships
• Help AEs measuring, analysing and reporting on campaigns
• Help AEs researching and providing insight into consumer digital behaviour
• Quickly understand, respond to and exceed client needs and expectations
• Support role in target client pitches
• Help draft new business pitches
Bilingual, preferred to be Chinese native speaker with excellent English capability
• Good proposal draft and presentation skills
• Experience of Chinese social media platforms esp. WeChat and Weibo
• Experience in managing web design and build projects
• Interest in management mobile projects
• Good understanding of eCommerce in China and other user journeys on major social networks.
• Well organised and good sense of priority
• Responsive and communicative
• Confidently client facing with good at building relationships with clients
• Agency experience ideally with examples of digital strategy and execution is preferable

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Red Ant

上海 |  10-50人